Wen bat Privacy Policy

1 Introduction & Scope

Welcome to wen bat. This Privacy Policy ("Policy") explains how the wen bat platform collects, uses, stores, and protects your personal information. This Policy applies to our website, mobile app, and all other digital services.

Wen bat believes privacy is a fundamental right. We uphold the highest international standards to keep your data safe. This Privacy Policy is provided in plain language so you can understand it with ease.

This policy is linked to our Terms & Conditionsand should be read together with it.

2 What Information We Collect

Wen bat only collects data that is necessary to provide our services. No unnecessary information is gathered.

Sensitive Data

Wen bat does not collect sensitive personal data such as health information, religion, political views, or similar. Beyond the identity documents required for KYC, no additional personal documentation is requested.

3 How We Collect Your Data

Wen bat collects data through several methods. Each method is fully lawful and based on your consent.

• Directly Provided: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatic collection: Data collected through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: Relevant data received from payment processors or identity verification services.
• Public sources: Limited information from legitimate public records for fraud prevention.

4 Purpose of Data Use

Wen bat uses your information only for the purposes listed below — nothing more:

• Account creation, management, and verification.
• Providing betting, gaming, and payment services.
• Prevention of fraud, money laundering, and other criminal activity.
• Providing customer support and technical assistance.
• Promotional offers and bonus-related communications (with your consent).
• Complying with legal obligations and regulatory directives.
• Improving platform quality and personalizing the user experience.
• Managing responsible gambling programs.

You can opt out of marketing communications at any time – either via the "Unsubscribe" link in our emails or by sending a request to support@wenbat.net.

5 Cookie Policy

Wen bat uses cookies and similar technologies on its website to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences – such as language settings.
• Analytics Cookies: Collects usage statistics to support platform improvement.
• Marketing Cookies: To show relevant offers (with your consent).

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

6 Data Sharing & Disclosure

Wen bat never sells your personal data. It may be shared with the following parties only in limited circumstances:

• Payment Processor: Necessary information shared with bKash, Nagad, or banks to process transactions.
• KYC Partner: With identity verification service providers.
• Law Enforcement Agencies: In compliance with valid court orders or directives from relevant authorities.
• Licensing Authority: For mandatory reporting required by regulatory authorities.

7 Data Retention Period

Wen bat retains your data only for as long as necessary. Our general retention policy is outlined below:

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction Records: 7 years, in accordance with international financial regulations.
• KYC Documents: 5 years after account closure.
• Log Files: 90 days up to a maximum of 1 year.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely deleted or anonymized.

8 Your Rights

As a wen bat user, you have the following rights over your personal data:

To exercise any of these rights, email us at support@wenbat.net. We will respond within 30 days. Please note that in some cases, complete deletion may not be possible due to legal obligations.

9 Security Measures

Wen bat uses industry-leading security measures to protect your data:

• 256-bit SSL/TLS encryption – applied to all data transmissions.
• AES-256 encryption – for sensitive data stored at rest.
• Two-factor authentication (2FA) — for account login.
• Regular security audits and penetration testing.
• 24/7 automated threat monitoring system.
• Staff access to data is strictly limited — only authorized personnel can view your information.

10 Contact & Policy Updates

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

• Email: support@wenbat.net
• Live Chat: Live chat is available directly on the platform.
• FAQ: Frequently Asked Questions Find answers by category.

Policy Updates

Wen bat may update this Privacy Policy from time to time. For significant changes, you will be notified at least 14 days in advance via your registered email. Minor updates will be published on this page immediately. Continued use of our services after any policy change will be considered your acceptance of the updated policy.

The latest version of this policy will always be available on this page. You can check the "Last Updated" date at the top of the page to see when changes were last made.